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On-Line Recruitment - An Insider's View July 2002

As the working population of the UK continues to evolve and develop, every industrial sector must learn to adapt and adjust to their changing expectations and aspirations if they wish to attract candidates of the appropriate calibre to their businesses. Rupert Ellis, Operations Director of Candidate One Limited and Founder of www.jobjobbed.com takes a look at the future of recruitment in the UK.

Evolution is inherent within the Retail Motor Industry, which, by its very nature, continues to update and revise its products and services in line with both customer expectation and the strategies employed by its competitors. This is compounded and complimented by advances in design and technology that refine product performance and efficiency. Surely this approach should also be adopted in terms of the very life-blood of the industry and one of its few remaining differentiating factors? - it's staff!

As a former participant in the Retail Motor Industry, I recall experiencing the ritual of taking tea with Leon Levy when we met to discuss my career options in his office / sitting room. Since the early Eighty's, I have sat in a good many similar meetings, as a Candidate, as an Employer and as a Consultant. While the content of the meeting is not the topic here, the route to that meeting, to identifying potential candidates and career opportunities, most certainly is.

For simplicity, lets assume that we can divide the recruitment process into two camps, those "looking for work" and those "looking for workers". If we go on to assume that all companies have an active policy of appointment from within, each will therefore consider their own employees for any arising appointments before looking outside. Any vacancy that does not have a suitable internal candidate needs to be communicated to candidates appropriate to the requirements of that role. Similarly, an employee that is looking to change employer will do likewise, but will have the added benefit of time and opportunity on their side. I can tell you that our job boards are busiest between 2.00pm - 4.00pm on a Monday and Tuesday afternoon when over 35% of candidate registrations and searches are executed!

Let us consider some relevant facts:

In the US, 95% of all job seekers have their resume posted on at least one recruitment website. (The UK percentage is a more modest at circa 60%, although this still represents a significant number of candidates looking on-line for alternative work!)

There have recently been a number of surveys and much research into web-based recruitment within the UK. As a result we now know that the average online job seeker is 32.2 years old and earns £24990p.a. Additionally, this person has 10.5 years of work experience since leaving full time education and last started a job with a new employer 3.9 years ago. More importantly, this research also tells us that over 60% of candidates have actually applied for work on-line and that 68% of respondents stated that the Internet was their preferred method of searching and applying for jobs. Moreover, before applying, 65% of candidates conduct their employer research online too.

We appreciate that there are numerous factors preventing UK companies from investing in on-line recruitment, especially those involved in the Retail Motor Industry. A lack of resources to implement the project, a lack of knowledge about how to integrate on-line recruitment into their recruitment strategy and the worry that they will not be able to market, maintain and update their requirements to maximise the potential of their investment. These concerns can be overcome by outsourcing the project to specialists in this area, something we at Job Jobbed have relevant experience in overcoming.

Where does this leave us? The Motor Industry must realise that what appear to be the myths surrounding on-line car retailing in the UK simply do not apply to on-line recruitment. While it is a fact that 1:13 adult Europeans made an on-line purchase last month, very few of these were Cars! Besides, business plans demand increasing efficiency from departments and staff, particularly in this sector with margins under constant attack and an already modest return on investment. Cutting costs and increasing productivity can only be taken so far.

The Internet now offers a great leap forward in achieving your recruitment goals, therefore, with a growing trend in favour of e-recruitment from candidates, if your company fails to have an effective strategy for web-based recruitment then you are probably disappointing a considerable number of prospective employees while loosing them to those competitors of yours that do!

Further information on Job Jobbed's profile of services can be obtained via e-mailing rupert@jobjobbed.com or by telephoning 01453 887508.


Rupert Ellis
Director. Job Jobbed Limited
July 2002



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